Refund & Cancellation
Last updated: August 15, 2026
This page explains how to cancel and when we refund.
Cancelling your plan
Open your account page and use “Manage subscription”. That opens your billing page, where cancelling takes one click.
Cancelling stops the next renewal. You keep the plan you paid for until the end of the current period, then move back to the free plan.
Your saved signatures stay in your account when you move back to the free plan; only the extra download formats go away.
If you cancel during the free trial, nothing is charged at all.
Refunds
If you were charged for a period you have not used, write to bilgesamllc@gmail.com within thirty days of the charge and we will refund it in full.
If the service did not work for you and we could not fix it, tell us what happened — we would rather refund than leave you stuck.
We do not refund past periods that were used, or accounts closed for breaking the Acceptable Use Policy.
How refunds arrive
Refunds go back to the card you paid with, through Stripe. Banks usually show them within five to ten business days.
Price changes
If we change the price of your plan, you will be told before the next renewal and can cancel before you are charged the new amount.
Contact
Billing questions: bilgesamllc@gmail.com
Questions about this page?
Write to bilgesamllc@gmail.com and we will get back to you within two business days.